Privacy Policy

Vista Capital Trust (“Vista”, “we”, “us”, or “our”) is committed to protecting your privacy and safeguarding your personal and financial information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our services—whether online or through direct engagement.

1. Scope of this Policy

This policy applies to:

  • Our website and platform

  • Services and products provided to clients

  • Communications and interactions with you, whether individual, institutional, or corporate

By using our Services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

A. Personal Identification Information

  • Full name, address, email, phone number

  • Date of birth, nationality, government-issued ID

B. Financial Information

  • Bank account details, crypto wallet addresses

  • Transaction history, trading activity, source of funds

C. Institutional Information (for business clients)

  • Entity name, incorporation documents

  • Authorized signatories, corporate structure, tax information

D. Technical & Usage Data

  • IP address, browser type, device information

  • Platform activity, login timestamps, preferences

E. Communication Records

  • Emails, chat transcripts, phone recordings (as required for compliance)

3. How We Use Your Information

We use your information for:

  • Verifying identity and performing KYC/AML checks

  • Processing transactions and managing accounts

  • Providing personalized support and product offerings

  • Ensuring security and monitoring for fraud or suspicious activity

  • Meeting legal and regulatory obligations

  • Improving our services and customer experience

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Regulatory authorities and law enforcement, as required by law

  • Banking partners, liquidity providers, and payment networks, for transaction execution

  • Third-party vendors (e.g., KYC providers, cloud service providers) under strict confidentiality and data protection agreements

  • Internal affiliates or subsidiaries, only where legally permitted

5. Data Retention

We retain your information as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, tax, and regulatory requirements

  • Resolve disputes and enforce our agreements

Typical retention periods range from 5 to 10 years after account closure, depending on jurisdiction.

6. Data Security

Vista Capital Trust implements robust physical, digital, and procedural safeguards to protect your data, including:

  • AES-256 encryption

  • Secure data centers

  • Multi-factor authentication (MFA)

  • Continuous monitoring and penetration testing

  • Strict internal access controls

7. International Transfers

If we transfer data internationally, we ensure adequate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs)

  • GDPR-compliant third-party processors

  • Jurisdictions with recognized data protection adequacy

8. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data

  • Object to or restrict certain data uses

  • Withdraw consent (where processing is based on consent)

  • File a complaint with a data protection authority

To exercise your rights, contact us here.

9. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Enhance user experience

  • Analyze traffic and usage

  • Store preferences

You can manage your cookie preferences in your browser settings.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we’ve inadvertently collected such data, please contact us immediately.

11. Policy Updates

We may update this policy from time to time. The revised version will be posted on our website with an updated “Effective Date.” Continued use of our services indicates acceptance of any changes.

12. Contact Us

For privacy-related inquiries, please contact us here.

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